Instant answers
to your SAP
& EDI issues
AI that understands your enterprise systems. Get instant resolutions with confidence scoring, backed by real specialists with 15+ years of expertise.
IDOC DELVRY07 stuck in status 03 — delivery not posted
Customer reports that inbound delivery IDOCs are not processing. Status 03 indicates application document not posted. Need to check partner profile and IDOC type mapping.
Built for enterprise integration teams
AI that understands SAP transaction codes, EDI segment structures, and Seeburger pipeline configurations. Not generic IT support.
Instant AI Analysis
RAG-powered search with confidence scoring. Finds solutions from SAP notes, EDI specs, and your KB.
Self-Learning KB
Every resolution trains the model. Import docs from SAP, Seeburger, or let it learn from tickets.
Expert Escalation
Low confidence triggers automatic escalation to specialists with deep SAP/EDI expertise.
SLA Dashboard
Track resolution times, AI confidence trends, and team performance in real-time.
Enterprise Security
SSO, audit logs, data residency options. Built for automotive and manufacturing.
24/7 Availability
AI never sleeps. First-line support available around the clock for critical integrations.
Deep expertise across SAP and integration
Tickets route automatically by module. AI trained on domain-specific knowledge. Real specialists available when needed.
SAP Modules
Integration & EDI
Submit Ticket
Create ticket with module/technology selection, error logs, and transaction codes. Screenshots paste directly.
AI Analysis
AI searches your knowledge base and historical tickets. Returns matching solutions with confidence score.
Resolve or Escalate
High confidence answers go directly. Low confidence escalates to specialists with full context.
AI + human experts. The best of both.
Our AI is trained by senior consultants with deep SAP, EDI, and Seeburger expertise. When confidence drops below threshold, the same experts who trained the model handle your ticket.
No handoff delays. No context loss. Seamless escalation from AI to human and back.
Talk to a specialistYears enterprise experience
SAP implementations
AI availability
Max escalation SLA
Simple, transparent pricing
Pricing based on team size and ticket volume. All plans include AI, knowledge base, and onboarding.
Starter
For small teams getting started with AI support
- Up to 50 tickets/month
- AI-powered responses
- Email integration
- Basic knowledge base
- Standard SLA tracking
- Email support
Professional
For growing teams with complex support needs
- Up to 150 tickets/month
- AI-powered responses
- Email integration
- Advanced knowledge base with RAG
- Custom SLA configuration
- Specialist escalation
- Analytics dashboard
- Priority support
Enterprise
For organizations requiring unlimited scale
Tailored to your needs
- Unlimited tickets
- AI-powered responses
- Multi-channel integration
- Enterprise knowledge base
- Custom SLA & priority rules
- Dedicated specialist team
- Full audit logging
- Custom integrations
- Dedicated account manager
All plans include 14-day free trial. No credit card required.
Ready to transform your support?
Get a personalized demo with your specific SAP modules, EDI configurations, and integration challenges.
30-minute discovery call
Understand your SAP/EDI landscape and support challenges
Custom demo
See AI analysis on your actual ticket scenarios
Tailored proposal
Pricing based on your modules, users, and volume